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Our cancellation policy is as follows:

> If you cancel at least 31 days before arrival date, all payment sent is refundable.
> If you cancel between 16 and 30 days before arrival date, amount required to confirm reservation (2 nights for Zapote suite, 1 night for other rooms) is not refundable but becomes a credit for another stay in the following 6 months from cancellation date. Balance of payment sent after deducting amount required to confirm is refundable.
> If you cancel between 0 (no show) and 15 days before arrival date, amount required to confirm reservation (2 nights for Zapote suite, 1 night for other rooms) is lost. Balance of payment sent after deducting amount required to confirm is not refundable but becomes a credit for another stay in the following 6 months from cancellation date.

Thank you, Memo Lopez

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5a Avenida Sur #707 between 7th and 9th Streets, Cozumel Mexico 77600
Phone: 9871119512, Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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